Some might say – you can’t resell!
Oasis are back in the news this week, not for their music but more a potential breach of contract issue.
Several news outlets are reporting that promoters may cancel up to 50,000 tickets for the Oasis reunion tour in 2025. You may recall that there was controversy when the tickets went on sale over the use of dynamic pricing. At the time, the band and their promoters were very clear that tickets would be cancelled if they were sold on unauthorised resale sites. Oasis official ticket sales sites in the UK are Ticketmaster, See Tickets, Gigs and Tours, and Twickets.
When a ticket is purchased, there is a contract between the consumer, i.e. the person buying the ticket, and the promoter. In this case, the terms and conditions of sale are very straightforward for the Oasis tour and comprise just 6 clauses which are published on the Ticketmaster website.
Clause 2 is the important clause, which states:
“2. Ticket resale is permitted at no more than the price you paid (face value + booking fees). Please only use Ticketmaster's or the artist’s official resale partner – please see the artist’s website for more details. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.
Reading clause 2 at face value it appears this gives the promoters the opportunity to cancel any tickets that are sold using unofficial third party ticketing and resale websites. The clause does allow for resale but only via Oasis’ official resale partners, and even then, there is a cap on the price at which tickets can be resold, which is face value plus any booking fees.
There are also two other relevant clauses, namely clause 3 which explains that a ticket is a licence and can be revoked at any time – in other words the promoter could say “we’ve cancelled your ticket, please hand it back”, and clause 4 which prohibits businesses or traders from purchasing tickets – again, presumably to ensure fans get the tickets and not so-called ticket touts.
“ 3. A ticket is a personal, revocable license and, at all times, remains the property of the Promoters. Tickets must be surrendered to the Promoters upon request.
4. This ticket is sold on behalf of the Promoters to the Consumer. Business or traders are specifically prohibited from purchasing for this event. Any who do so will have their tickets cancelled. “
The best advice is, if you can’t make the Oasis tour and you have a ticket – don’t look back in anger – resell it through the authorised outlets.