Consumer Protection Legislation - Trading Standards Representation

If you or your business are the subject of an investigation by Trading Standards regarding any consumer protection legislation matter, the expert solicitors at JMW can help. We have the experience and expertise to successfully represent and defend you against any allegations, and a strong track record of success in supporting clients through Trading Standards investigations.

Should you or your business be involved in a Trading Standards investigation after being accused of wrongdoing in relation to any aspect of consumer protection, contact the team at JMW to find out how we can help. Simply call us on 0345 872 6666 or leave your details via our online enquiry form and we will get back to you.

Our Services

We provide a range of services to any business facing allegations of poor practice concerning consumer protection. For example, we are able to represent your interests by attending meetings and interviews, preparing written statements on your behalf and negotiating with the regulator to prevent issues from escalating to civil or criminal proceedings.

We have extensive knowledge of all relevant legislation in this area, including the Consumer Protection from Unfair Trading Regulations 2008. These regulations cover the following sections:

• A ban on unfair commercial practices
• A ban on misleading or aggressive practices
• A commercial practices 'blacklist' detailing the unfair practices that are prohibited

If you have been accused of being unfair, misleading or aggressive with your commercial practices, our team can help. We understand that not all businesses accused of such behaviour are guilty of it, and that if they are then they may have been so unwittingly. We can help you build a robust defence to ensure you are able to secure the right outcome. 

Why Choose JMW?

Our Trading Standards team has forged a reputation as one of the very best in the North West and we have a wealth of experience helping businesses and individuals to successfully challenge Trading Standards investigations concerning all manner of issues, including consumer protection.

We are able to offer a free initial consultation on every Trading Standards case that is brought to us and we have vast knowledge about all aspects of consumer protection legislation, including:

• Faulty goods
• Counterfeit goods
• Poor service
• Misleading through advertising
• Issues with contracts

We know and appreciate how challenging and damaging it can be to find yourself the target of allegations that you deem unfair or unjustified. It is important to defend against such allegations correctly and efficiently.