Occupiers’ Liability Claims

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Occupiers’ Liability Claims

If you have suffered an injury due to unsafe premises, you may be entitled to make an occupier’s liability claim. At JMW, we understand how impactful these injuries can be, and are here to provide expert legal guidance so you can secure compensation to cover your support costs.

Whether your injury occurred on public or private property, we can help you make a claim in line with the Occupiers' Liability Act 1984 and give you clear, straightforward advice tailored to your situation.

For more information, simply call us today on 0345 872 6666 or fill out our online enquiry form.

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How JMW Can Help

We have a proven track record of successfully managing occupiers’ liability claims for clients across the UK. Our team of specialists will:

  • Provide an initial consultation to assess your case
  • Explain your rights under the Occupiers' Liability Acts of 1957 and 1984.
  • Help you gather evidence and consolidate to demonstrate negligence or a breach of duty of care by the occupier
  • Negotiate with insurers or represent you in court to achieve the best possible outcome
  • Represent you in court, in the rare case where this becomes necessary

We will guide you through the process from start to finish, so you understand your rights and get the recovery you need and deserve.

Meet Our Team of Solicitors

JMW’s team offers expert advice and support for individuals pursuing occupiers' liability claims, helping you secure the compensation you deserve and achieve a fair resolution.

Who Is Classed as the Occupier Under Law?

Under the Occupiers’ Liability Act 1957 and 1984, an occupier is anyone who has a sufficient degree of control over a premises. This means they are responsible for maintaining the safety of the property and ensuring visitors are not exposed to unnecessary risks.

The occupier may be:

  • The property owner
  • A tenant or leaseholder
  • A business operating on the premises

The key factor is control, not necessarily ownership. For example, a tenant renting a shop or restaurant may be considered the occupier if they are responsible for safety within the property, while a landlord could still hold liability for structural issues under certain circumstances.

What is Occupiers’ Liability?

Occupiers’ liability refers to the legal responsibility of property owners or occupiers to ensure the safety of visitors. Under the Occupiers' Liability Act 1957, those who control premises have a legal duty to take reasonable steps to prevent harm to lawful visitors, such as customers, contractors or guests.

The Occupiers' Liability Act 1984 extends protection to individuals who are not lawful visitors, such as trespassers, in certain circumstances. For example, property owners may still be liable if they fail to warn of hazards that could cause injury, especially if they know the risks posed to others.

Common accidents covered under occupiers’ liability include:

  • Slips, trips or falls caused by uneven flooring, wet surfaces, or poor lighting
  • Injuries from faulty equipment or structures
  • Harm resulting from inadequate safety measures in public spaces

Who Can Make an Occupiers’ Liability Claim?

You may have reasonable grounds to make an occupiers’ liability compensation claim if:

  • You were injured on someone else’s property due to negligence.
  • You were a lawful visitor or, in some cases, an unlawful visitor affected by hazards the occupier should have addressed.

You can claim compensation against various parties, including businesses, councils, landlords or private individuals, depending on who controls the property.

How Can I Make a Claim?

To begin your occupier’s liability claim, there are several key steps you must follow:

  1. Seek medical attention: this will document your injuries and secure proper treatment for them. Medical professionals can offer reports and opinions that are difficult to dispute and will underline the costs your injury may cause you as you recover.
  2. Gather evidence: take photos of the accident scene, note witness details, and keep records of any financial losses. Evidence is an essential part of any compensation claim. The stronger your case, the better chance you will be able to claim.
  3. Contact JMW: our expert team of award-winning personal injury solicitors will assess your case, explain the claims process in jargon-free terms, and advise you on the potential value of your claim.

We operate on a no-win, no-fee basis for all personal injury claims, including occupiers liability claims, so you can pursue justice without financial risk.

Why Choose JMW?

Choosing JMW means working with a firm that prioritises client care and delivers outstanding results. Recognised by the Legal 500 and Chambers and Partners for our legal excellence, we provide clear, honest advice and work tirelessly to secure the compensation you deserve.

Our personal injury team has extensive experience across the field of personal injury. You can read more about our clients’ success stories on our case studies page.

With offices in Manchester, London and Liverpool, we are here to help clients nationwide.

FAQs About Occupiers’ Liability Claims

Q
What types of accidents are covered under occupiers' liability?
A

Occupiers’ liability covers any accidents that occur due to unsafe or hazardous conditions on a property. These accidents may happen in public spaces, businesses, or private properties, and the occupier may be held liable if they failed to take reasonable steps to ensure safety.

Here are some common examples:

  • Slips,trips and falls: often caused by wet or slippery floors without proper warning signs, or uneven flooring, loose tiles or torn carpets. In colder months, snow left uncleared on paths or entryways can be a hazard.
  • Accidents involving faulty equipment or fixtures: these can include broken handrails, stairs or elevators, collapsing shelves or displays in retail spaces, or malfunctioning machinery or equipment in leisure facilities.
  • Outdoor hazards: poorly maintained pavements, potholes, or loose paving stones are usually the responsibility of the local council. Hazards in playgrounds, parks or public spaces, such as defective play equipment, may be under the remit of private organisations.
  • Injuries caused by falling objects: items falling from shelves in shops or warehouses, or loose fixtures like ceiling tiles or signage.

Occupiers’ liability compels those in control of premises to take adequate precautions to prevent these and other risks, protecting the safety of visitors.

Q
How long do I have to make an occupiers' liability claim?
A

In most cases, you have three years from the date that the accident happened to make an occupiers’ liability claim. This time limit is known as the limitation period and is set under the Limitation Act 1980.

Exceptions to the three-year rule include:

  • Children: if the injured party is under 18, the three-year limitation period begins on their 18th birthday, giving them until they turn 21 to make a claim. A parent or guardian can also act as a "litigation friend" to pursue a claim on their behalf before they turn 18.
  • Lack of mental capacity: if the injured person lacks the mental capacity to make a claim, the limitation period may be suspended indefinitely under the Mental Capacity Act 2005. If capacity is later regained, the three-year period begins from that date.
  • Fatal accidents: if the injured person dies as a result of their injuries, their family or representatives have three years from the date of death to file a claim.
  • Claims involving crime: in cases where an accident involves criminal actions, such as intentional harm, the time limit may differ, typically requiring action within two years under the Criminal Injuries Compensation Scheme (CICS).

Even though you might have up to three years to make your compensation claim, act as soon as possible. Evidence such as CCTV footage, witness statements, and records of the hazard in question may be easier to collect shortly after the accident, while delays can make it harder to prove your claim.

If you are unsure about how much time you have left or whether you are still eligible to claim, JMW can help assess your case. We can help you collect evidence and build a strong claim to meet the deadline.

Q
What kind of public places are included under occupiers' liability?
A

The Occupiers’ Liability Acts of 1957 and 1984 cover a wide range of public places where the occupier has a duty of care to ensure visitors’ safety. Examples include:

  • Shops and retail spaces
  • Hospitality venues such as restaurants, cafes, bars and hotels
  • Gyms, swimming pools, parks and sports venues
  • Public buildings like libraries, museums and hospitals
  • Train stations, bus depots and airports

Even outdoor spaces like playgrounds, car parks and nature reserves can fall under occupiers' liability if they are managed or controlled by an organisation or individual.

The occupier's duty is to take reasonable steps to identify and mitigate hazards so visitors can use these spaces safely.

Q
What is the difference between public liability and occupiers' liability?
A

In general, occupiers' liability applies specifically to premises and the duty of care for their safety, while public liability covers a broader range of risks associated with an organisation's interactions with the public.

Occupiers' liability covers the responsibility of a person or entity (the occupier) who controls premises to ensure they are safe for visitors. As explained above, this is governed by the Occupiers’ Liability Acts of 1957 and 1984, which outline the duties owed to lawful visitors and, in some cases, unlawful visitors (e.g., trespassers).

Public liability covers general liability of businesses or organisations for members of the public, both on and off the premises. This is often linked to public liability insurance and broader health and safety laws, rather than specific acts. Injuries caused by falling signage, accidents involving defective products, or hazards at temporary event sites like festivals are more likely to be covered under public liability laws.

Q
How does occupiers' liability apply to children?
A

Children are afforded additional protection under the Occupiers’ Liability Act 1957 due to their potential lack of awareness of certain hazards. The law recognises that children may not exercise the same level of caution as adults, and occupiers must take this into account.

The act highlights the following key considerations for children’s safety:

  • Attractive hazards: features like swimming pools, climbing structures, or unsecured machinery that might attract children require extra precautions, such as fencing or warning signs.
  • Duty of care: occupiers are expected to anticipate that children may act impulsively or fail to recognise risks. For example, they must ensure playground equipment is safe and regularly maintained.
  • Supervision assumptions: while occupiers can assume a level of parental supervision, this does not absolve them from their responsibility to make the premises reasonably safe for children.

The 1984 Act also provides some protection for children who trespass. If an occupier is aware of a dangerous feature that poses a risk to children, they may still be liable if they fail to take reasonable steps to prevent access or reduce the risk. This higher standard of care prioritises the protection of children.

Q
Can I claim if I was partially at fault for the accident?
A

You may still be able to make an occupiers’ liability claim even if you were partially at fault for the accident. This is known as contributory negligence, where both the injured party and the occupier share some responsibility for the incident.

If it is determined that you were partly responsible for your injury, your compensation may be reduced to reflect your level of fault. For example:

  • If you are found to be 25% at fault, your final compensation amount will be reduced by 25%.
  • The remaining 75% of liability would be attributed to the occupier.

Examples of contributory negligence include:

  • Failing to notice a clearly visible hazard, such as a marked wet floor sign.
  • Ignoring warning signs or safety instructions.
  • Engaging in risky behaviour, such as running in an area marked unsafe.

The court or insurance companies will examine:

  1. The actions of the occupier: did they fail to meet their duty of care by neglecting to address or warn about hazards?
  2. Your actions: were you acting in a way that contributed to your injury?
  3. Reasonableness: was the occupier’s negligence the primary cause of the accident, regardless of your partial fault?

Even if your compensation is reduced, it can still provide financial support for medical bills, lost earnings, or other expenses.

Q
What if the occupier denies responsibility for my injury?
A

If the occupier tries to escape liability and denies responsibility for your injury, you can still pursue a claim. Denial of liability is not uncommon, but with strong evidence and the support of an experienced solicitor, you can challenge their position and work towards securing the compensation you deserve.

At JMW, we are experienced in handling occupiers’ liability claims. We will build a strong case on your behalf, gathering evidence, negotiating with insurers, and representing you in court if necessary.

Do not let a denial discourage you - many claims succeed after legal interrogation. Speak to our team for expert guidance tailored to your case.

Q
Do I need to go to court to make an occupiers' liability claim?
A

In most cases, you will not need to go to court to settle an occupiers’ liability claim. The majority of claims are resolved through negotiation and settlement between your solicitor and the occupier’s insurer. However, you may need to escalate your claim to court if the occupier or their insurer denies responsibility for the accident. When both sides cannot agree on the facts, a judge may need to review the case and make a decision.

If your claim proceeds to court, your solicitor will guide you through the process, which may involve:

  • Filing court documents: your solicitor will prepare and submit all necessary legal paperwork.
  • Pre-trial negotiations: many cases are still resolved before reaching the trial stage.
  • Attending a hearing: if the case goes to trial, you may need to attend court to give evidence and answer questions, though your solicitor will handle most of the legal arguments.

Going to court can be time-consuming and costly, so both parties usually prefer to reach a settlement before this stage. With strong evidence and skilled negotiation, your solicitor can often resolve your claim without the need for a court hearing.

If you are concerned about court proceedings or would like more information, contact our team today.

Talk to Us

If you have been injured due to unsafe premises, our occupier’s liability solicitors are here to help. Call us on 0345 872 6666 or fill out our online enquiry form, and we will respond at a time suitable for you.

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